Privacy Policy

Interpretation and Definitions

Interpretation

Capitalized terms used in this document have specific meanings as defined below. These definitions apply whether the terms appear in singular or plural forms.

Definitions

For the context of this Privacy Policy:

• Account refers to a specialized profile established for you to utilize our platform or specific features.
• Affiliate means any organization that shares common control with Digitalency (e.g., owning 50% or more of voting shares or equity).
• Company (referred to as "We", "Us", or "Our") refers to Digitalency, located at Purana paltan Dhaka - 1000.
• Cookies are tiny data files stored on your computer or mobile device by a website, tracking your browsing behavior and preferences.
• Country refers to Bangladesh.
• Device means any electronic tool capable of accessing our services, including smartphones, tablets, and computers.
• Personal Data encompasses any details that can directly or indirectly identify an individual.
• Service refers to the Digitalency website.
• Service Provider refers to third-party entities or individuals hired by Digitalency to facilitate our services, process data on our behalf, or analyze website performance.
• Usage Data is information collected automatically during your interaction with our Service, such as the duration of your visit or pages viewed.
• Website refers to Digitalency, accessible at https://digitalency.com/
• You refers to the individual accessing our Service, or the company/legal entity representing that individual.

Collecting and Using Your Personal Data

Information We Collect

While engaging with our Service, we may request certain personally identifiable details to contact you or confirm your identity. This may include, but is not limited to:

• Email address
• First and last name
• Phone number
• Usage Data

Usage Data

We automatically gather Usage Data when you navigate our platform. This can include your device's IP address, browser type, pages visited, time spent on pages, and other diagnostic metrics.

If you access our site via a mobile device, we may also automatically track your mobile operating system, unique device ID, and mobile browser type.

Tracking Technologies and Cookies

We utilize Cookies and similar tracking mechanisms (such as beacons, tags, and scripts) to monitor user activity and enhance our platform. You can configure your browser to decline Cookies, though doing so may limit your access to certain website features.

We use both Session Cookies (which expire when you close your browser) and Persistent Cookies (which remain on your device to remember preferences and login details across sessions).

How We Use Your Data

Digitalency may leverage your Personal Data for the following purposes:

• To operate our Service: Providing and maintaining the core functionalities of our website.
• To manage your Account: Granting you access to registered features and overseeing your user profile.
• To fulfill contracts: Processing service requests, executing purchases, and ensuring contractual compliance.
• To communicate with you: Sending administrative emails, security alerts, and necessary technical notices regarding our services.
• To provide marketing: Offering news and promotions related to goods or services similar to those you have already inquired about (unless you opt out).
• To handle inquiries: Managing and resolving any direct requests you submit to our support team.
• For business transfers: Evaluating potential mergers, acquisitions, or restructuring efforts where user data is transferred as a business asset.
• For general improvements: Analyzing usage trends to optimize our marketing campaigns and improve overall user experience.

Retention and Transfer of Data

We will retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Usage Data is generally kept for a shorter duration unless required for security enhancements.

Your information may be processed and stored on servers located outside your home jurisdiction, where data protection laws may differ. Your submission of data to our Service constitutes your consent to these secure transfers.

Deleting Your Personal Data

You reserve the right to delete or request the removal of your Personal Data. You can manage and delete your information directly from your Account settings, or contact us for assistance. Please note that we may be required to retain certain records if mandated by law or a valid legal basis.

Disclosure and Security

In the event of a merger or acquisition, your Personal Data may be transferred with prior notice. We may also disclose your data if legally required by courts or public authorities to protect our rights, prevent fraud, or ensure public safety.

While we implement commercially acceptable security measures to protect your data, no internet transmission or electronic storage is completely secure. We strive to protect your Personal Data but cannot guarantee its absolute security.

Children's Privacy

Our Service is not directed at children under the age of 13, and we do not knowingly collect data from them without parental consent. If we discover such data has been collected inadvertently, we will take immediate steps to delete it from our servers.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns regarding these privacy terms, please reach out to us:

• By email: hellodigitalency@gmail.com